Terms & Conditions
Last updated: 07/01/2026

These Terms & Conditions govern the use of the website and services provided by Visa Pass Pro Limited ("Company").
By submitting a request, booking a consultation, or making a payment through the website, the user confirms acceptance of these Terms & Conditions.
1. Company information
Company name: Visa Pass Pro Limited
Company number: 16 802 813
Country of registration: United Kingdom (England and Wales)
Registered with: Companies House
Contact email: info@visapasspro.com

2. Scope of services
The Company provides consulting and concierge services related to:
  • Visa applications
  • Residence permits (temporary and permanent)
  • Citizenship-related matters
  • Travel organization and documentation support
  • General immigration-related guidance
The services provided are advisory and support-based in nature.

3. Consultations
A paid consultation is required to assess the user’s situation and provide initial guidance.
Consultation fee: 150 EUR
If the user decides to proceed with further services within 30 calendar days from the consultation date, the consultation fee is credited toward the total cost of services.

4. Pricing and payment
The cost of services is calculated individually and depends on the type and complexity of the case.
  • Prices for services are not fixed on the website.
  • Payments are processed via Stripe.
  • All prices are displayed in euros (EUR), unless stated otherwise.

5. Refund policy
Consultation fees are non-refundable once the consultation has taken place.
Refunds for services, if applicable, are considered on a case-by-case basis depending on the stage of service delivery and the nature of the request.

6. No guarantee of outcome
The Company does not guarantee the approval of visas, residence permits, citizenship or any other immigration outcome.
Final decisions are made exclusively by embassies, consulates, government authorities or visa officers.

7. User responsibilities
The user is responsible for:
  • Providing accurate and complete information
  • Submitting required documents on time
  • Informing the Company of any changes that may affect the case
The Company is not responsible for delays or negative outcomes caused by incomplete or inaccurate information.

8. Intellectual property
All content on the website, including texts, visuals and branding elements, is the intellectual property of the Company unless stated otherwise.
Unauthorized use is prohibited.

9. Limitation of liability
The Company is not liable for:
  • Decisions made by third-party authorities
  • Changes in immigration laws or regulations
  • Delays caused by external factors beyond reasonable control

10. Governing law
The laws of England and Wales govern these Terms & Conditions.

11. Contact information
For questions regarding these Terms & Conditions:
info@visapasspro.com
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